Customer service

20,000 - 30,000 /month

Infinitive Hr Solutions

Sector 19 Gurgaon, Gurgaon

1 - 2 years Experience in Back Office / Data Entry

1 Opening

Full Time

Skills Required

Computer Knowledge

Email Writing

Internet Surfing

MS Excel

MS Word

Job Highlights

Graduate and above

Females Only

10:00 AM - 06:30 PM | 6 days working

Job Description

Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.

More about this Customer service job

What skills and experience do you need for this Customer service job?
Ans : To apply for this Customer service job, candidates should have skills like Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer service job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What is the work schedule for this Customer service job?
Ans : This Customer service job has 6 days working days and timings from 10:00 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 19 Gurgaon, Gurgaon.
How many vacancies are there for this Customer service job?
Ans : There is 1 vacancy for this Customer service role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer service role. Only female candidates are eligible.
What are the key responsibilities of this Customer service job?
Ans : As a Customer service, key responsibilities include skills like Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word. This role is part of Back Office / Data Entry category.
What is the job location for this position?
Ans : The job location for this Customer service position is Sector 19 Gurgaon, Gurgaon.
Who is the right fit for this Customer service job?
Ans : A candidate having skills like Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word with 1-2 years of experience is the right fit for this Customer service job.
What makes this Customer service job a good opportunity?
Ans : This Customer service job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 1 openings.