Backend Support Executive

Job Summary

We are looking for a responsible and detail-oriented Backend Support Executive to manage day-to-day backend operations, maintain records, prepare MIS reports, coordinate with sales and operations teams, and ensure timely completion of administrative and documentation-related activities.

Key Responsibilities / KRA

• Order & Sales Support: Process sales orders, prepare order summaries and coordinate with the sales team for timely execution.

• MIS & Reporting: Prepare daily/weekly/monthly MIS reports related to sales, orders, dispatches, stock and collections.

• Data Management: Maintain accurate records of customers, orders, invoices, payments, stock and other business-related data.

• Documentation: Prepare and maintain POs, invoices, quotations, debit/credit notes, dispatch documents and other required records.

• Sales Coordination: Coordinate with sales representatives, distributors, customers and internal departments for order status and pending requirements.

• Dispatch Coordination: Follow up with production, warehouse and logistics teams to ensure timely dispatch of orders.

• Payment Follow-up: Maintain outstanding/payment tracking sheets and coordinate with the concerned team for payment follow-ups.

• Stock Coordination: Maintain stock-related records and coordinate with the warehouse/production team regarding availability and requirements.

• Management Support: Provide required reports, data and updates to management on a regular basis.

• Record Maintenance: Ensure all files, reports and documents are properly updated and maintained.

• Follow-up & Coordination: Track pending activities and ensure timely closure with concerned departments.Candidate Requirements.

  • Graduate in any discipline; B.Com/BBA/MBA will be an added advantage.

  • 1–3 years of experience in backend support, sales coordination, MIS or administration.

  • Good knowledge of MS Excel, Word and email communication.

  • Strong follow-up and coordination skills.

  • Good communication and interpersonal skills.

  • Should be organized, responsible and detail-oriented.

  • Ability to manage multiple tasks and meet deadlines.

  • Experience in FMCG/food/manufacturing/distribution will be preferred.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.