International Import Export Manager

Core Responsibilities

• Operations Management Direct and coordinate import freight forwarding activities across air, ocean, and land transport, ensuring smooth execution from booking to final delivery.

• Regulatory Compliance Guarantee adherence to international trade laws, customs regulations, tariffs, and port authority requirements, minimizing legal and financial risks.

• Documentation Control Oversee preparation and accuracy of essential shipping documents including Bills of Lading (B/L), Air Waybills (AWB), commercial invoices, packing lists, and Certificates of Origin.

• Carrier & Vendor Relations Build and maintain strong relationships with shipping lines, airlines, trucking companies, and overseas agents; negotiate competitive freight rates and service contracts.

• Customs Coordination Work closely with customs brokers to expedite clearance, resolve duty disputes, and ensure correct HS-code classification and valuation.

• Problem-Solving & Risk Mitigation Manage disruptions such as port strikes, shipment delays, demurrage, cargo damage, and routing challenges with proactive contingency planning.

• Financial Oversight Monitor freight costs, surcharges, and billing accuracy; ensure timely payment cycles and cost efficiency in import operations.

• Client Communication Provide regular shipment updates, resolve customer queries, and maintain high service standards to strengthen client trust and satisfaction.

• Team Leadership Supervise import staff, assign responsibilities, and ensure compliance with company policies and performance standards.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.