Job Description: Inside Sales Coordinator

Position Overview

The Inside Sales Coordinator supports the sales team by managing customer inquiries, preparing quotations, processing orders, and ensuring smooth communication between sales, customers, and internal departments. This role plays a key part in driving customer satisfaction and supporting overall sales operations.

Key Responsibilities

• Handle incoming calls, emails, and customer inquiries in a timely and professional manner.

• Prepare price quotations, sales proposals, and product information for customers.

• Process sales orders and ensure accuracy in documentation.

• Follow up on pending quotations, leads, and customer requests.

• Maintain and update customer information in the CRM system.

• Coordinate with logistics, production, and finance teams to ensure order accuracy and timely delivery.

• Track sales activities and prepare weekly/monthly sales reports.

• Support field sales staff with scheduling, documentation, and client communication.

• Assist in resolving customer issues, complaints, or delivery queries.

• Contribute to improving sales processes and customer service standards.

Required Skills & Competencies

• Excellent communication and interpersonal skills.

• Strong customer-service attitude and problem-solving abilities.

• Good understanding of sales processes and documentation.

• Proficiency in MS Office (Excel, Word, PowerPoint).

• Experience with CRM tools (e.g., Salesforce, Zoho, HubSpot) is a plus.

• Ability to multitask and work in a fast-paced environment.

• High attention to detail and strong organizational skills.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).

• 1–3 years of experience in inside sales, sales coordination, or customer support.

• Industry experience (manufacturing, distribution, IT, etc.) is an advantage.

Work Environment

• Office-based / Hybrid depending on company policy

• Regular interaction with customers, sales teams, and internal departments

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.

More about this Back Office Staff job

1. What is the eligibility criteria to apply for this Back Office Staff job?
   Ans: The candidate should be Post Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Back Office Staff job?
   Ans: This Back Office Staff job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Staff job?
   Ans: No, there is no fee applicable for applying this Back Office Staff job and during the employment with the company, i.e., Virtual Height It Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Staff role?
   Ans: There is an immediate opening of 2 Back Office Staff at Virtual Height It Services Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Staff job?
   Ans: This Back Office Staff job has 10:00 AM - 07:30 PM timing.