Back Office Staff

8,500 - 10,500 /month

Sidewalk Delights Cafe & Restaurant

Sector 16 Indira Nagar, Lucknow

Freshers in Back Office / Data Entry

10 Openings

Full Time

Job Highlights

10th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with Freshers.

More about this Back Office Staff job

Can freshers or experienced candidates apply for this Back Office Staff role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Back Office Staff role.
What is the salary and job type for this role?
Ans : The salary for this Back Office Staff job ranges between ₹8,500-₹10,500 per month. This is a Full Time job.
What is the work schedule for this Back Office Staff job?
Ans : This Back Office Staff job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 16 Indira Nagar, Lucknow.
How many vacancies are there for this Back Office Staff job?
Ans : There are 10 vacancies for this Back Office Staff role.
Is this job open for all genders?
Ans : Yes, this Back Office Staff job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Back Office Staff position is Sector 16 Indira Nagar, Lucknow.
What makes this Back Office Staff job a good opportunity?
Ans : This Back Office Staff job is a good opportunity as it offers a salary between ₹8,500-₹10,500 per month. This is a Full Time job and has 10 openings.