Key Responsibilities
Coordinate with the sales team for day-to-day activities and follow-ups.
Prepare quotations, invoices, purchase orders, and other sales-related documents.
Maintain customer records, sales data, and other office documentation.
Coordinate with customers regarding quotations, orders, delivery status, and payments.
Follow up with customers for enquiries and pending orders.
Prepare daily/weekly sales reports and MIS reports.
Coordinate with internal departments such as accounts, purchase, production, and dispatch.
Handle emails, phone calls, and routine customer communication.
Maintain proper filing of documents and records.
Enter and update data in Excel/ERP/CRM systems.
Assist the sales team in preparing proposals and other business documents.
Track pending enquiries, quotations, orders, and customer follow-ups.
Perform general office administration and other tasks assigned by management.
Required Skills
Good communication and interpersonal skills.
Good knowledge of MS Excel, Word, and Outlook/email.
Good follow-up and coordination skills.
Ability to maintain accurate records and documentation.
Basic understanding of sales processes and customer handling.
Good organizational and time-management skills.
Ability to work independently as well as with a team.
Attention to detail.
Qualification
Any Graduate – B. Com, BBA, BA, B. Sc., or equivalent.
Preferred
1–4 years of experience in Back Office / Sales Coordination / Sales Administration / Office Administration.
Experience in a B2B organization will be an advantage.
Candidates who can handle both administrative and sales-support activities are preferred.