Key Responsibilities:
• Handle daily Seller Central / Vendor Central operational activities.
• Download and track orders / POs.
• Monitor PO confirmation and pending quantities.
• Track inventory availability and highlight OOS SKUs.
• Maintain SKU / ASIN-level operational data.
• Coordinate with Warehouse for picking, packing and dispatch.
• Follow up with Logistics for pickups, appointments and deliveries.
• Monitor pending orders and ageing.
• Track Fill Rate, shortages and cancellations.
• Maintain daily operational MIS.
• Update ERP / OMS / Amazon panels accurately.
• Track returns, shortages, claims and exceptions.
• Follow up on unresolved operational issues.
• Support reconciliation and documentation.
• Escalate delays and risks to the Operations Manager.
Preferred Profile:
• 1–4 years of Ecommerce / Marketplace Operations experience.
• Working knowledge of Amazon Seller Central preferred.
• Vendor Central exposure will be an advantage.
• Basic understanding of FBA / Seller Flex / Amazon fulfilment.
• Good Excel and data handling skills.
• Strong follow-up, coordination and execution capability.