Back Office Executive

Back Office Assistant

Company Profile
We are a well-established trading firm with 50 years of experience and a strong reputation in the market. We deal in PVC pipes and fittings, valves, and a wide range of allied industrial products. Our long-standing relationships with customers and suppliers are built on reliability, quality, and professional service.

Position

Back Office Assistant

Job Summary

We are looking for a responsible, organized, and detail-oriented Back Office Assistant to support our sales and operations team. The role will involve order processing, documentation, coordination with customers and suppliers, maintaining records, preparing quotations and invoices, and providing day-to-day administrative support.

The ideal candidate should be comfortable working with MS Excel, email and Tally ERP software, and routine office documentation. Good communication skills and a willingness to learn about our products and business processes are important.

Key Responsibilities

• Enter and process customer orders accurately and promptly.

• Prepare quotations, sales orders, invoices, delivery challans and other documents.

• Coordinate with the sales team regarding customer requirements and order status.

• Coordinate with suppliers regarding product availability, pricing, dispatches and deliveries.

• Maintain customer, supplier, product and order records.

• Follow up on pending orders, deliveries and payments as required.

• Prepare daily/weekly reports using MS Excel.

• Check stock availability and coordinate with the concerned team.

• Handle emails, customer enquiries and routine correspondence.

• Maintain proper filing of purchase, sales and other business documents.

• Assist the accounts team with basic documentation and reconciliation-related work.

• Ensure that all entries and records are accurate and up to date.

• Provide general administrative and back-office support to the management and sales team.

Skills & Qualifications

• Graduate or equivalent qualification preferred.

• 1–3 years of experience in back-office, sales coordination, order processing, trading or distribution is preferred.

• Good working knowledge of MS Excel and MS Office.

• Familiarity with Tally, ERP will be an advantage.

• Good written and verbal communication skills.

• Strong attention to detail and accuracy.

• Ability to organize and prioritize multiple tasks.

• Basic understanding of invoices, quotations, purchase orders and delivery documents.

• Candidates with experience in pipes, fittings, valves, hardware, industrial products or similar trading businesses will be preferred.

Personal Attributes

We are looking for someone who is:

• Reliable and responsible.

• Honest and trustworthy.

• Organized and systematic.

• Good at follow-ups.

• Comfortable working as part of a small, close-knit team.

• Willing to learn about products and business processes.

• Committed to building a long-term career with the company.

What We Offer

• Opportunity to work with a 50-year-old, well-established and respected trading company.

• Stable work environment.

• Opportunity to learn about the industrial products and distribution business.

• Exposure to customers, suppliers, sales and business operations.

• Long-term career growth based on performance.

Location: [Location]
Employment Type: Full-time
Experience: [0–3 / 1–3 years]
Salary: [To be discussed based on experience and suitability]

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 6+ years Experience.