Job Description:
Key Responsibilities:
• Review and analyze investigation reports submitted by the field team.
• Prepare comprehensive narrative reports on insurance claims, ensuring accuracy and
clarity.
• Verify the authenticity and completeness of the information provided.
• Collaborate with field investigators to gather additional information if required.
• Maintain and update claim records in the system.
• Ensure compliance with company policies and industry regulations.
• Assist in the preparation of documentation for legal proceedings, if necessary.
• Provide support to the claims management team as needed.
Qualifications:
• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum of 2 years of experience in a back-office role within the insurance industry,
preferably in General Insurance (Non-Health and Non-Motor).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Attention to detail and ability to work independently.
• Knowledge of insurance claims processes and regulations.
Preferred Skills:
• Experience in handling PA, GPA, and WC claims.
• Familiarity with insurance investigation procedures.
• Ability to manage multiple tasks and meet deadlines.
Benefits:• Competitive salary and performance-based incentives.
• Health insurance and other employee benefits.
• Opportunities for professional development and career growth.
• Friendly and supportive work environment.