Key Responsibilities
· Respond to client and internal inquiries addressing concerns professionally
· Screen and direct phone calls, manage emails, and serve as a liaison with internal staff, clients, and stakeholders.
· Coordinate with multiple departments supporting project completion and information sharing
· Implement process improvements identifying efficiency opportunities and recommending solutions
· Maintain confidentiality handling sensitive employee and customer in formation
Skills Required
. Excellent written and verbal communication skills.
. MS Office (Word, Excel, PowerPoint)
. Strong organizational, planning, and time-management, quick learner, multitasking, responsible, inter personal skills.
. Basic internet and network surfing skills