A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 28,000 /month
Yashlaxmi Computer Systems
Karve Road, Pune
3 - 6+ years Experience in Back Office / Data Entry
Full Time
The Operations Manager oversees end‑to‑end order management, logistics, and customer coordination to ensure seamless service delivery. This role requires strong organizational skills, attention to detail, and the ability to manage both people and processes effectively.
Responsibilities:
Manage order lifecycle (new orders, additions, replacements, upgrades, returns).
Coordinate delivery schedules, pickups, and asset recovery.
Handle requests for spares and consumables.
Maintain accurate records of inventory and ensure timely allocation.
Communicate proactively with customers regarding order status and delivery updates.
Supervise operations staff and ensure adherence to service standards.
Collaborate with Accounts for billing and settlement related to operational activities.
Prepare operational reports and suggest improvements for efficiency.
Qualifications & Skills:
Graduate in Business/Operations/Logistics or equivalent experience.
3–6 years of experience in operations management (preferably IT rentals/sales).
Strong organizational and multitasking skills.
Excellent communication and customer handling abilities.
Proficiency in MS Office/ERP tools for reporting and coordination.
Leadership and team management skills.
