Back Office Assistant Operations Manager

Key Responsibilities:

• Manage end-to-end daily travel and event operations, ensuring seamless execution and high service standards.

• Coordinate hotel bookings and negotiate competitive rates and manage relationships with hoteliers and vendors

• Handle flight ticket issuance and travel arrangements for domestic and international requirements.

• Manage transport vendors for booking arrangements and ensure timely and efficient transportation services.

• Coordinate with event venues, negotiate competitive rates, and support event planning and execution activities.

• Liaise with vendors and suppliers, negotiate pricing and services, and ensure smooth operational delivery.

• Possess strong knowledge of domestic and international holiday packages to support travel planning and client requirements.

• Efficiently manage last-minute operational changes, schedule modifications, and urgent travel or event-related requirements.

• Collaborate with internal teams and clients to ensure travel and event deliverables meet expectations and service standards.

• Support on-ground event execution and operational coordination to ensure smooth and successful outcomes.

Skills Required:

• Excellent communication, coordination, and interpersonal skills.

• Good relations with hotels .

• Strong vendor management and negotiation abilities.

• Ability to handle multiple projects and work under pressure.

• Strong problem-solving skills with attention to detail.

• Good understanding of MICE operations, hospitality, travel logistics, and event execution.

Experience & Qualification:

• 2–4 years of relevant experience in FIT, MICE, Leisure, or travel operations.

• Experience in handling corporate events, conferences, exhibitions, and offsites preferred.

• Graduate/Post Graduate in Hotel Management, Travel & Tourism, Event Management, or a related field preferred.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.