Senior Operations Analyst - Banking & Financial Services

Operations Senior Analyst About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As an Operations Senior Analyst plays a critical role in banking and financial operations, particularly in managing and reconciling Nostro accounts. These accounts are foreign currency accounts that a bank holds with another bank in a different country to facilitate international transactions. As a senior analyst, the responsibilities extend beyond routine reconciliation to include investigating complex discrepancies, ensuring compliance with regulatory standards, and driving process improvements. The role demands strong analytical skills, attention to detail, and the ability to collaborate across global teams to maintain accuracy, mitigate risks, and support efficient cross-border payment operations. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: Permanent Role Location: Bengaluru Work Schedule: Morning Shift (Starting 7AM) What will your day look like? As an Operations Senior Analyst , you will be responsible for: Performing daily Nostro account reconciliations to identify, investigate, and resolve breaks and discrepancies within established service levels. Leveraging platforms such as TLM RP, AMH, PEGA PRS, PIC AU/NZ, FMM, FMP, GPP AU/NZ/APEA, TG UI, Finacle 10, AU066, BeamNet, and MIDANZ to support reconciliation, payments, and transaction processing activities. Investigating unmatched transactions, payment exceptions, and outstanding items to ensure timely resolution and minimize operational risk. Partnering with internal teams and correspondent banks to resolve queries and maintain seamless cross-border payment operations. Executing key controls, maintaining audit-ready documentation, and ensuring adherence to regulatory, compliance, and risk management requirements. Conducting root cause analysis of reconciliation breaks and driving process improvements to enhance operational efficiency and accuracy. Preparing and delivering management reports on outstanding items, investigation outcomes, aging breaks, and operational performance metrics. Supporting automation initiatives, system enhancements, and User Acceptance Testing (UAT) activities to improve processes and strengthen operational controls. What will you bring? To grow and be successful in this role, you will ideally bring the following: Minimum 3+ years of experience in payments, transaction processing, banking operations, fintech, or corporate treasury environments. Strong understanding of Nostro/Vostro account operations, reconciliation processes, and break management. Hands-on expertise in SWIFT/ISO messaging (MT940, MT942, MT103, MT202) and end-to-end payment lifecycle management. Solid knowledge of global payment systems, cross-border settlements, and correspondent banking practices. Good understanding of AML, sanctions screening, regulatory requirements, and operational risk controls within banking operations. Proven ability to investigate and resolve complex reconciliation breaks through strong analytical and problem-solving skills. Proficiency in reconciliation platforms, SWIFT applications, and MS Excel, with a strong focus on accuracy and attention to detail. A bachelor’s degree in finance, Business Administration, Accounting, Economics, or a related discipline. Postgraduate qualifications (Master's/MBA) will be considered an advantage. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 125067. Job Posting End Date 09/10/2026, 11.59pm, IST Experience Level Senior Level