Senior Executive - Accounts Receivable

Associate II, Accounts Receivable Senior Executive – Accounts Receivable (India) Job Title: Associate II (Accounts receivables) Location: Bangalore, India Department: Finance – Accounts Receivable (Invoice-to-Cash) Position Summary We are seeking a highly motivated and detail-oriented Senior Executive – Accounts Receivable to support the Accounts Receivable function for the India entity. The role will be responsible for managing customer receivables, credit management, collections, dispute resolution, bank reconciliations, and customer account reconciliations while partnering closely with Sales, Finance, and other business stakeholders. The ideal candidate should possess strong analytical skills, excellent communication abilities, hands-on SAP experience, and a solid understanding of accounting principles and Indian tax requirements, including TDS. Key Responsibilities Accounts Receivable Management Manage and monitor customer outstanding balances and ensure timely collection of receivables. Perform regular customer account reconciliations and resolve discrepancies. Maintain accurate AR records and support month-end closing activities. Follow up on overdue receivables and escalate issues appropriately. Credit Management Review customer creditworthiness and support credit limit assessments. Monitor customer credit exposure and credit utilization. Coordinate with Sales and Finance teams on credit-related decisions. Support implementation of credit control policies and procedures. Collection Management Drive collection activities to improve cash flow and reduce overdue balances. Engage directly with Sales team / customers regarding outstanding invoices and payment commitments. Track collection performance and provide regular status updates to management. Dispute Management Investigate and resolve customer disputes, deductions, and payment discrepancies. Coordinate with Sales, Customer Service, Supply Chain, Service provider and Finance teams to resolve issues promptly. Ensure disputes are properly documented and tracked until closure. Cash Application & Bank Reconciliation Support cash application activities and ensure accurate allocation of customer payments. Perform bank reconciliations and investigate unresolved items. Work closely with Treasury and Accounting teams to resolve reconciling differences. Stakeholder Management Collaborate effectively with Sales teams, internal stakeholders, and customers. Participate in discussions with the Head of Finance (HoF) and provide AR, Credit & Dispute -related insights. Support business reviews and management reporting requirements. Process Improvement & Compliance Identify opportunities to improve AR processes, collection efficiency, and reporting. Ensure compliance with company policies, accounting standards, and internal controls. Support audits and compliance requirements related to receivables. Qualifications & Experience Education Bachelor’s degree in commerce, Accounting, Finance, or equivalent. Experience 4–7 years of relevant experience in Accounts Receivable, Credit & Collections. Experience working in a multinational company environment is desirable. Required Skills & Competencies Technical Skills Strong knowledge of: Accounts Receivable processes Credit Management Collection Management Dispute Management Customer Reconciliations Bank Reconciliations Working knowledge of TDS and basic indirect tax concepts. Hands-on experience with SAP (AR, Credit Management, Collections, Disputes modules preferred). Advanced proficiency in Microsoft Excel including: Soft Skills Excellent verbal and written English communication skills. Strong stakeholder management and interpersonal skills. Ability to influence and collaborate across functions. Strong problem-solving and analytical mindset. Ability to manage multiple priorities and meet deadlines. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason. Experience Level Mid Level