Operations Team Member_WBG Operations (Ops)-Customer Service Desk_Bangalore We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing. Handle and process RTGS, NEFT, fund transfers, and tax payments efficiently at the branch, mid-office, or front office level. Provide prompt and accurate support to customers and internal teams regarding transaction status, payment issues, and operational queries. Ensure compliance with internal policies and regulatory guidelines during transaction processing. Maintain and update transaction records and reports using Excel and internal banking systems. Collaborate with other departments to resolve discrepancies or escalations related to customer transactions. Monitor transaction queues and ensure timely execution of all payment instructions. Assist in audits and internal reviews by providing necessary documentation and reports. Continuously identify areas for process improvement and contribute to enhancing service delivery. Experience Level Mid Level
Other Details
It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.
More about this Operations Team Member - Customer Service Desk job
What are the eligibility criteria for this Operations Team Member - Customer Service Desk job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Operations Team Member - Customer Service Desk job offered by Kotak Mahindra Bank Limited in Machohalli, Bangalore.
What salary is offered for this Operations Team Member - Customer Service Desk job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Operations Team Member - Customer Service Desk job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Machohalli, Bangalore.
How many vacancies are there for this Operations Team Member - Customer Service Desk job?
Ans : There is 1 vacancy for this Operations Team Member - Customer Service Desk role.
Is this job open for all genders?
Ans : Yes, this Operations Team Member - Customer Service Desk job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Operations Team Member - Customer Service Desk position is Machohalli, Bangalore.
What makes this Operations Team Member - Customer Service Desk job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Machohalli, Bangalore
2 - 6+ years Experience in Accountant
Full Time
