REF114696C-Group Manager - Operations (Royalty Reporting)-Mumbai (Vikhroli)- WFO Only- US/UK shift Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description Key Responsibilities Experience Range: 11 to 15 Years Manage royalty calculation, validation, reporting, and payment processes. Ensure processing is completed accurately and within agreed SLAs/TATs. Review royalty statements, contracts, and supporting data to identify discrepancies. Lead and manage the operations team, including workload allocation, performance, and development. Coordinate with clients and internal stakeholders to resolve queries and exceptions. Drive process improvements, automation, and quality initiatives. Monitor KPIs, SLA performance, quality, productivity, and operational risks. Ensure compliance with client policies, contracts, and internal controls. Prepare and present regular operational and performance reports to stakeholders. Manage escalations and support audits as required. Qualifications B Com/Mcom/MBA or Finance related field Experience Level Mid Level
Other Details
- It is a Full Time Accountant job for candidates with 6+ years of experience.
More about this Group Manager - Operations (Royalty Reporting) job
What are the eligibility criteria for this Group Manager - Operations (Royalty Reporting) job?
Ans : Candidates should have All Education levels with 11-7 years of experience for this Group Manager - Operations (Royalty Reporting) job offered by Wns Global Services Private Limited in Badlapur (East), Mumbai.
What salary is offered for this Group Manager - Operations (Royalty Reporting) job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Group Manager - Operations (Royalty Reporting) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Badlapur (East), Mumbai.
How many vacancies are there for this Group Manager - Operations (Royalty Reporting) job?
Ans : There is 1 vacancy for this Group Manager - Operations (Royalty Reporting) role.
Is this job open for all genders?
Ans : Yes, this Group Manager - Operations (Royalty Reporting) job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Group Manager - Operations (Royalty Reporting) position is Badlapur (East), Mumbai.
What makes this Group Manager - Operations (Royalty Reporting) job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.