Finance Specialist - Cash Collections

Finance Specialist- Cash Collections We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What You’ll Build In this role, you will play a key part in driving SAP’s financial health by managing and improving the collection of trade receivables across a defined customer portfolio. Here’s what you’ll accomplish: Reduce DSO and improve cash flow by driving timely invoice settlements from strategic (VIP) customers and partners across the India MU. Build and maintain strong customer relationships through proactive, regular engagement — predicting payment timelines and resolving disputes before they escalate. Solve complex A/R challenges by independently investigating disputes, coordinating with internal stakeholders (Sales, CFO, Commercial Finance, Controlling), and driving timely resolutions. Contribute to reporting and forecasting by updating collection notes, preparing forecasts, and participating in AR review calls with senior management. Support organizational growth by training new team members, engaging third-party collection agencies when necessary, and contributing to local, regional, and global projects. What You Bring We’re looking for someone who combines strong financial expertise with excellent people skills. Here’s what will set you up for success: Essential Technical Skills: Minimum Bachelor’s degree in Finance or Accounting Total of 7- 10 years of professional experience 5–7 years of relevant experience in cash collections or a related field Solid background in Accounting and Accounts Receivables, preferably within a large enterprise Nice-to-Have: Experience with SAP internal systems (FICA & FIAR) Experience & Background: Proven ability to engage with senior finance stakeholders, including CFOs and commercial finance teams Familiarity with Dunning Letters, Final Demand Letters, and EHF concession and termination processes Experience working in an international or cross-functional environment Soft Skills & Mindset: Strong communication skills — fluent in both written and spoken English Customer-first approach with a quality-focused and results-driven attitude Analytical and problem-solving capabilities with the ability to manage competing priorities under pressure Highly organized, self-motivated, and a proactive "can-do" attitude Where You Belong This role is part of the SAP Global Cash Collections Organization — a team that sits at the intersection of finance, customer engagement, and strategic business operations. Team Culture: Collaborative and cross-functional — you’ll work closely with Sales teams, Finance leadership, and external customers on a daily basis Fast-paced and accountability-driven, where initiative and problem-solving are genuinely valued Who Thrives Here: Someone who is equally comfortable analyzing numbers and having meaningful conversations with senior executives and customers A self-starter who can manage stress, work independently, and deliver in short turnaround times Someone who takes ownership and sees challenges as opportunities Growth Opportunities: Exposure to senior leadership (CFO, Commercial Finance, Controlling) and high-value strategic accounts Participation in projects at local, regional, and global levels Opportunity to mentor and train new team members #FinanceSpecialistT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 453456 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Experience Level Senior Level