Customer Service Officer - Retail Asset Products

Not Disclosed

Kotak Mahindra Bank Limited

Bidadi, Bangalore

0 - 1 years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Team Member - Customer Service-Product-Support-Service - Non Branch Banking Job Description Job Role: • Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan). •Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT •Quality of Service Request and Resolution as given to customers. Job requirements: •Some experience in Customer Service would be an added advantage •Believes in team work •Taking ownership of customer issues and taking them to end to end resolution •Apply best practices and focus on areas of improvement •Focused towards achievement of own KRAs •Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. •Proficiency in WORD and EXCEL/PPT preferred

Other Details

It is a Full Time Accountant job for candidates with 0 - 1 years of experience.

More about this Customer Service Officer - Retail Asset Products job

Can freshers or experienced candidates apply for this Customer Service Officer - Retail Asset Products role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Service Officer - Retail Asset Products role.
What salary is offered for this Customer Service Officer - Retail Asset Products job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Officer - Retail Asset Products job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bidadi, Bangalore.
How many vacancies are there for this Customer Service Officer - Retail Asset Products job?
Ans : There is 1 vacancy for this Customer Service Officer - Retail Asset Products role.
Is this job open for all genders?
Ans : Yes, this Customer Service Officer - Retail Asset Products job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Officer - Retail Asset Products position is Bidadi, Bangalore.
What makes this Customer Service Officer - Retail Asset Products job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.