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Customer Assistance Manager - Business Loans Recovery and Hardship Assistance

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Okhla Industrial Area, Delhi
job experience1 - 6+ years Experience in Accountant
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Customer Assistance Manager-Recovery-Business Loans-Hardship Assistance Unit - Manage customer assistance activities focused on recovery of business loans. - Handle hardship assistance cases within the business loans portfolio. - Coordinate with customers to provide support and manage loan recovery processes. - Work closely with internal teams to ensure effective resolution of loan hardship cases. - Responsible for maintaining customer relationships during recovery and hardship assistance. - Requires strong communication and negotiation skills. - Role involves understanding financial products related to business loans. - Focus on mitigating risks associated with loan defaults through customer engagement. - Likely involves managing sensitive customer information and ensuring compliance. - Requires ability to work in a dynamic financial services environment.

Other Details

  • It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job

  1. What are the eligibility criteria for this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job?
    Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job offered by Kotak Mahindra Bank Limited in Okhla Industrial Area, Delhi.
  2. What salary is offered for this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Okhla Industrial Area, Delhi.
  5. How many vacancies are there for this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job?
    Ans : There is 1 vacancy for this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance position is Okhla Industrial Area, Delhi.
  8. What makes this Customer Assistance Manager - Business Loans Recovery and Hardship Assistance job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 5 hours ago
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