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Customer Assistance Manager - Business Loans

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Kim, Surat
job experience1 - 6+ years Experience in Accountant
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Customer Assistance Manager-Business Loans-Hardship Assistance Unit - Manage customer assistance specifically for business loans within the hardship assistance unit. - Handle customer queries and provide support related to business loan hardships. - Coordinate with internal teams to facilitate loan assistance and resolution. - Ensure compliance with banking policies and customer service standards. - Work closely with financial services to support customers facing repayment difficulties. - Maintain records and documentation related to customer interactions and loan assistance. - Support the business loan portfolio by managing hardship cases effectively. - Requires strong communication and problem-solving skills to assist customers efficiently. - Role demands understanding of business loans and financial hardship processes. - Focus on delivering customer-centric solutions within the banking sector.

Other Details

  • It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Customer Assistance Manager - Business Loans job

  1. What are the eligibility criteria for this Customer Assistance Manager - Business Loans job?
    Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Assistance Manager - Business Loans job offered by Kotak Mahindra Bank Limited in Kim, Surat.
  2. What salary is offered for this Customer Assistance Manager - Business Loans job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Customer Assistance Manager - Business Loans job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kim, Surat.
  5. How many vacancies are there for this Customer Assistance Manager - Business Loans job?
    Ans : There is 1 vacancy for this Customer Assistance Manager - Business Loans role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Assistance Manager - Business Loans job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Assistance Manager - Business Loans position is Kim, Surat.
  8. What makes this Customer Assistance Manager - Business Loans job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 8 days ago
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