Customer Assistance Manager-Business Loans-Hardship Assistance Unit - Manage customer assistance specifically for business loans within the hardship assistance unit. - Handle queries and provide support to customers facing financial difficulties related to business loans. - Coordinate with internal teams to facilitate resolution of customer issues and ensure compliance with banking policies. - Maintain strong communication and problem-solving skills to assist customers effectively. - Work in a dynamic banking environment requiring understanding of financial products and customer service excellence. - Role demands experience in banking or financial services, particularly in loan management or customer assistance. - Focus on supporting business loan customers through hardship situations, ensuring empathetic and professional service. - Requires ability to manage sensitive customer information and maintain confidentiality. - Likely involves collaboration with multiple departments to resolve customer concerns. - Emphasis on customer satisfaction and retention within the business loans segment.
Other Details
It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.
More about this Customer Assistance Manager - Business Loans job
What are the eligibility criteria for this Customer Assistance Manager - Business Loans job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Assistance Manager - Business Loans job offered by Kotak Mahindra Bank Limited in Bagmane Tech Park, Bangalore.
What salary is offered for this Customer Assistance Manager - Business Loans job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Business Loans job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bagmane Tech Park, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Business Loans job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Assistance Manager - Business Loans job is located in Bagmane Tech Park, Bangalore.
Why should you apply for this Customer Assistance Manager - Business Loans job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Bagmane Tech Park, Bangalore
1 - 6+ years Experience in Accountant
Full Time
