Counter Billing Executive

Key Responsibilities

• Handle end-to-end billing for walk-in customers, online orders, and corporate clients.

• Prepare accurate invoices including item details (design no., gross weight, net weight, purity, hallmark certificate number, making charges, GST, etc.).

• Process payments through cash, credit/debit cards, UPI, digital wallets, and finance/EMI options.

• Issue GST-compliant invoices and e-invoices wherever applicable.

• Verify and update customer details, loyalty points, and scheme benefits during billing.

• Coordinate with the sales team to ensure correct pricing and discounts are applied.

• Handle exchange, return, and repair billing as per showroom policy.

• Reconcile daily sales collection with physical cash, card slips, and digital transactions.

• Maintain proper documentation of hallmark certificates, invoices, and delivery challans.

• Generate daily, weekly, and monthly sales reports for management.

• Ensure compliance with jewellery industry regulations, tax laws, and showroom SOPs.

• Provide excellent customer service at the billing counter and resolve billing-related queries.

• Update stock and billing software in real-time to maintain inventory accuracy.

• Assist in periodic stock audits and physical verification of high-value jewellery.

Required Qualifications & Experience

• Education: Graduate in Commerce (B.Com), Accounting, or related field.

• Experience: 1–4 years of experience in billing / cashiering, preferably in retail jewellery, luxury goods, fashion, or high-value retail showrooms.

• Freshers with strong computer skills and internship experience in retail may also be considered.

Key Skills & Competencies

• Proficiency in billing software / POS systems (e.g., Tally, custom jewellery ERP, or any retail management software).

• Excellent knowledge of GST, invoicing, and tax compliance.

• Strong numerical accuracy and attention to detail (critical for jewellery weight & purity calculations).

• Good communication and interpersonal skills.

• Ability to handle high-value transactions with integrity and professionalism.

• Basic computer skills (MS Excel, Word, Email).

• Pleasant personality and customer service orientation.

• Ability to work in shifts, weekends, and festival seasons.

Preferred Attributes

• Prior experience in jewellery retail (highly preferred).

• It is a Full Time Accountant job for candidates with 2 - 3 years of experience.