Company Description: Treline Advisory Pvt Ltd is a BPO enabled contact center focusing on Business Management, collections and customer support for BFSI Segment. Providing Services of Business Process Management (BPM), Tele calling/ Customer Care Services, Contact Center Management, Debt Management (RECOVERY & COLLECTION) and Digital Recovery. Role Description This is a full-time on-site role for a Tele-caller in Collection & Recovery, located in Bengaluru. The Tele-caller will be responsible for making outbound calls to customers with outstanding debts, informing them of their payment obligations, and coordinating with them to repay their debts. The Tele-caller will also negotiate payment plans with debtors, maintain accurate records of customer interactions, and escalate cases to the next level of support when necessary.