Job Summary:
We are looking for a responsible person who can regularly follow up with customers for pending payments and ensure timely collection of dues. The candidate should have good communication skills and basic knowledge of invoices and payments.
Key Responsibilities:
Follow up with customers for pending payments through calls, messages, or emails.
Maintain a record of outstanding payments and update the status regularly.
Coordinate with the accounts and sales team regarding invoices and payment details.
Send payment reminders to clients before and after the due date.
Resolve basic payment-related queries from customers.
Ensure timely collection of payments from customers.
Prepare daily/weekly payment follow-up reports.
Requirements:
Good communication skills (Hindi / basic English).
knowledge of MS Excel and Billing software
Experience in payment follow-up / collection is preferred.
Ability to handle customer conversations politely and professionally