Collection Executive

Job Summary:

We are looking for a proactive and result-oriented OD Collection Executive to recover overdue payments from customers in a timely and professional manner. The role involves contacting delinquent account holders, negotiating payment plans, and ensuring compliance with company and regulatory guidelines.

Key Responsibilities:

• Follow up with customers who have overdue payments (OD accounts) via phone calls, field visits, or written communication.

• Negotiate and motivate customers to make payments or settle their outstanding balances.

• Maintain records of all collection activity and customer interactions.

• Ensure timely updates in the collection management system.

• Coordinate with internal teams like legal, credit, and operations for escalated cases.

• Adhere to daily/weekly/monthly recovery targets and KPIs.

• Handle customer objections effectively and professionally.

• Visit customer premises (if field collections) and conduct recovery visits.

• Report irregularities or issues to the Collection Manager.

Requirements:

• High school diploma or equivalent; bachelor’s degree preferred.

• 1–3 years of experience in collections or recovery roles.

• Strong negotiation and communication skills.

• Familiarity with collection tools and CRM systems.

• Basic understanding of finance and credit recovery processes.

• Ability to handle pressure and work independently.

• Willingness to travel (for field collection roles).

• Knowledge of local language(s) is often essential.

Preferred Skills:

• Experience in NBFCs, banks, or microfinance.

• Working knowledge of MS Excel or data entry software.

• Prior experience in handling soft and hard bucket collections.

• It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Thrissur.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., CHEMMANUR INTERNATIONAL HOLIDAYS AND RESORTS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 10 Collection Executive at CHEMMANUR INTERNATIONAL HOLIDAYS AND RESORTS LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Accountant job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has 09:30 AM - 05:30 PM timing.