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Banking Operations Quality and Process Control Specialist

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location SEEPZ, Mumbai
job experience4 - 6+ years Experience in Accountant
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Operations Team Member - IC & Process_SUPPORT SERVICES_0227_1288_1071139 Key Responsibilities Perform quality checks and sample-based reviews of operational transactions across various banking operations processes. Monitor adherence to internal SOPs, regulatory guidelines, and risk & compliance frameworks. Identify process deviations, control gaps, and operational risks and recommend corrective actions. Conduct root cause analysis (RCA) for recurring errors and quality defects. Track quality metrics, defect trends, error rates, and prepare periodic MIS reports. Engage with process owners and operations teams to drive corrective and preventive actions (CAPA). Support implementation of process improvement initiatives and automation opportunities. Participate in internal audits, compliance reviews, and regulatory inspections. Ensure timely closure of observations highlighted through quality reviews. Conduct knowledge-sharing sessions and quality awareness programs for operational teams. Monitor service quality standards and contribute towards continuous process enhancement. Eligibility Criteria Graduate in any discipline. Post-Graduation preferred. 4–7 years of experience in Banking Operations, Quality Control, Process Excellence, Audit, Risk, or Operational Control functions. Strong understanding of operational processes, controls, and regulatory requirements. Experience in quality review frameworks, process audits, and RCA methodologies. Proficiency in MS Excel, PowerPoint, and MIS reporting. Good analytical, stakeholder management, and communication skills.

Other Details

  • It is a Full Time Accountant job for candidates with 4 - 6+ years Experience.

More about this Banking Operations Quality and Process Control Specialist job

  1. What qualifications and experience are required for this Banking Operations Quality and Process Control Specialist position?
    Ans : Candidates should have All Education levels with 4-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Banking Operations Quality and Process Control Specialist job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in SEEPZ, Mumbai.
  5. How many vacancies are there for this Banking Operations Quality and Process Control Specialist job?
    Ans : There is 1 vacancy for this Banking Operations Quality and Process Control Specialist role.
  6. Is this job open for all genders?
    Ans : Yes, this Banking Operations Quality and Process Control Specialist job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Banking Operations Quality and Process Control Specialist position is SEEPZ, Mumbai.
  8. What makes this Banking Operations Quality and Process Control Specialist job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted a day ago
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