Accounts Executive

Role and Responsibility:

Accounting Domain Expertise and Gap Analysis

• Understand client AP/AR processes, chart of accounts, and reconciliation workflows to identify fit-gaps between their operations and Firmway's platform.

• Analyse client ledger data, flag discrepancies, and propose software configuration or product enhancement where required.

• Translate accounting pain-points (e.g., vendor TDS mismatches, unapplied receipts, debit notes, reconciliation) into actionable implementation tasks.

Client Training and Communication

• Conduct structured, in-person and virtual training sessions for finance teams — from accounts executives to CFO's — tailoring depth and language accordingly.

• Develop training materials, SOP's, and user guides written from an accounting perspective, not a generic tech manual.

• Lead webinars and onboarding workshops to scale training across multiple clients simultaneously.

• Communicate project status, risks, and timelines clearly to client stakeholders — maintaining transparency at every stage.

Implementation and Project Execution

• Own end-to-end implementation plans — from kick-off to go-live — ensuring on-time delivery for each client.

• Coordinate with the Tech and QA team to resolve technical issues, data mapping challenges, and ERP integration queries.

• Manage post-go-live support, ensuring smooth user adoption and resolving accounting workflow queries.

Product Feedback and Continuous Improvement

• Capture real-world client feedback on accounting edge cases and relay structured insights to the Product

• team.

• Identify feature gaps where the software does not yet meet accounting requirements, and contribute to the product roadmap from the field.

Must-Have — Accounting and Finance Knowledge

• Degree in B.Com / M.Com / Inter CA / Inter CMA — accounting-first background is non-negotiable.

• Solid working knowledge of AP and AR processes: invoice lifecycle, reconciliation, TDS, GST implications, debit/credit notes, aging reports.

• Hands-on experience with accounting software — SAP (preferred), Tally, or equivalent ERP.

• Ability to read and interpret ledgers, trial balances, and exception reports.

Must-Have — Communication and Training Skills

• Excellent verbal and written communication in English; ability to simplify complex accounting concepts for varied audiences.

• Demonstrated experience in training, teaching, or client-facing roles — the ability to present with confidence and clarity.

• Strong stakeholder management, comfortable engaging with accounts teams, IT teams, and senior finance leadership.

Must-Have — Analytical and Problem-Solving Skills

• Strong analytical thinking to map client accounting workflows, identify implementation risks, and propose solutions.

• Ability to connect the dots between what the client needs, what the software does, and what needs to be developed or configured.

• Detail-oriented with the ability to manage multiple client implementations simultaneously without dropping the ball.

• It is a Full Time Accountant job for candidates with 3 - 5 years of experience.