Key Responsibilities:
1. Operations Management
○ Supervise inward, outward, and inventory processes, ensuring accuracy and efficiency.
○ Implement and monitor daily cycle counts and monthly stock audits to maintain
inventory accuracy.
○ Oversee loading/unloading operations and ensure goods are placed in designated
storage areas.
2. Last-Mile Operations Coordination
○ Manage last-mile delivery operations, ensuring timely and accurate delivery of goods
to clients' end locations.
○ Coordinate with delivery partners and teams to resolve last-mile challenges and
optimize routes.
○ Monitor last-mile performance metrics, identifying gaps and implementing
improvements.
3. Client Management
○ Serve as the primary point of contact for multiple clients, addressing their operational
needs and queries.
○ Maintain high service standards, ensuring timely updates and issue resolution.
4. Inventory & Reporting
○ Manage and track inventory levels,reconciling discrepancies during audits.
○ Prepare and present MIS reports detailing warehouse performance, inventory status,
and client-specific KPIs.
5. Vendor Management
○ Coordinate with vendors and suppliersforsmooth operations, ensuring timely
delivery and service compliance.
○ Evaluate vendor performance and recommend improvements as necessary.
6. Compliance & Safety
○ Ensure adherence to SOPs,safety protocols, and warehouse best practices.
○ Conduct periodic checks to maintain hygiene and compliance across operations.7. Travel & Coordination
○ Travel within Gurgaon and Delhi NCR to oversee and manage operations across
multiple warehouse locations.
Qualifications & Requirements:
● Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
● 3+ years of experience in warehouse operations, with exposure to managing multi-client
facilities.
● Strong knowledge of inward, outward, cycle count, audits, and inventory management
processes.
● Proficiency in warehouse managementsystems and generating MIS reports.
● Excellent communication, clientmanagement, and vendor negotiation skills.
● Ability to travel within the city as required, covering Gurgaon and Delhi NCR regions.