Warehouse Manager

Roles and Responsibilities: 

• Adherence to the overall DC operations budget 

• Average cycle time / lead time 

• 100% adherence to customer KPIs 

• Inventory Turnover Ratio 

• Meeting 90% target of Service Quality (Value Index Score) 

• Conduct four CSR activity in the DC per year  

• Process Improvement (process enhancement 1-2 initiatives per year in the DC) 

• Timely submission of Common Scorecard Matrix 

• Reduction in variable costs, repairs and Maintenance costs 

• Expired, damaged, rejected, obsolete, pilferage, lost, Inventory 

• Control attrition of contract staff 

• 100% compliance to all statutory requirements and liaise with governmental and non-governmental authorities. 

• Zero LTI Incident in a warehouse  

• 100% compliance to QHHSSEMCCITC across the DC 

• Strategic : 

• Implement the business plan and operations strategy for the Distribution Centre that ensures attainment of company goals and profitability. 

• Formulate in conjunction with the Regional Head, the DC's financial, operational, people, process and service related objectives to drive continuous improvement and ensure optimal performance metrics are achieved 

• Financial : 

• Assist the Senior Management team in DC budgeting for the year 

• Ensure meeting the Operating Profit Margin as defined in the budget for the DC 

• Ensure Operating Costs are in line with the volumes handled and are able to fetch the committed margin to the company 

• Ensure minimal loss in expired, damaged, rejected & obsolete (EDRO) goods. 

• Oversee the reduction in Variable costs & Repairs and Maintenance costs 

• Monitor the DC performance and service target achievement on a periodic basis  

• Monitor the payments schedules and status for all clients and ensure timely realization of payments / collections 

• Operational: 

• Ensure effective resource allocation and efficient planning of daily / weekly / monthly volumes 

• Ensure adherence to all the service level agreements as defined by the client and internal company policies  

• Ensure efficient operations of DC management system(s), related equipment, inbound operations, inventory storage in the warehouse, outbound operations etc. 

• Coordinate effectively and work in conjunction with the logistics team for smooth transportation of goods and materials. 

• Ensure effective capacity utilization through effective layout of warehouse, goods / material placement, inventory movement and maintenance of warehouse  

• Set and report KPI for the DC to track performance and identify improvement opportunities including cycle / lead time, storage / capacity utilization, inventory fill rate, inventory and location accuracy, inventory turnaround rate, pilferage / lost / damaged Inventory rate etc. 

• Evaluate the effectiveness of alternatives work methods, procedures, controls and staffing to achieve timely and correct movement of goods and  optimally manage warehouse layout  

• Build strong knowledge collation / database within the system which helps store and generate results for future requirements. 

• Ensure that all movements of stocks, in & out of the DC is backed up by accurate documentation which are already reflected in the system 

• Ensure zero deviations in internal as well as client Audits  

• Have a check and control on Expired , Damaged , Rejected & Obsolete stocks 

• Enforce FEFO in stock movements.  

• Identify, isolate and dispose expired, damaged, rejected & obsolete (EDRO) products.  

• Proactively work on avoiding these types of qualified stocks 

• No EDRO stocks are delivered to clients or stored in the area allotted for good stocks 

• Comply with FSSAI procedures and standards and maintain highest quality and food safety standards within the DC  

• Develop suitable programs for maintaining company standards of sanitation, maintenance, security, housekeeping, and safety of equipment and facilities in a manner that assures their most efficient operation.    

• Co-ordinate with procurement, sales and finance and assist them in setting up systems that ensure timely collection and raising of invoice, both Accounts Receivable / Accounts Payable 

• Develop and implement procedures and guidelines on workmen’s floor discipline. 

• Identify safety hazards at the warehouse and put in place control system to ensure safe working environment 

• Maintain a clean and healthy environment within the DC as per the statutory requirements and company policies. 

• Developmental : 

• Evaluate key resource requirements at all levels for the DC and work closely with the DC - HR Manager in preparation & adherence to Manpower Requirement planning. 

• Handle the DC project deliverables meetings and review meetings. 

• Develop & coach team members, allocate responsibilities, monitor performance, identify & facilitate training needs. 

• Carry out performance appraisal; provide feedback and initiate developmental actions. 

• Guide and take disciplinary action if the situation requires. 

• Discuss and guide on issues leading to attrition and ensure it is within the permissible levels. 

• It is a Full Time Warehouse / Logistics job for candidates with 6+ years of experience.