Key Responsibilities
Inbound Operations
● Receive and verify incoming inventory against purchase orders and invoices
● Conduct quality checks, tagging, and GRN generation in WMS
● Oversee putaway of goods into designated bins and ensure accurate bin mapping
● Maintain proper documentation and inward records
Inventory Management
● Perform regular cycle counts and reconcile inventory variances
● Maintain accurate inventory records and ensure system vs physical stock alignment
● Track stock movement and highlight discrepancies or risks
● Ensure proper storage, organization, and bin discipline in the warehouse
Outbound & Dispatch
● Supervise order picking, packing, invoicing, and dispatch activities
● Ensure timely shipment as per customer and marketplace TATs
● Monitor courier pickups, generate shipping labels, and manage dispatch handovers
● Maintain daily dispatch reports and shipping logs
● Coordinate with customer service for undelivered shipments and RTO cases
Marketplace & Order Management
● Process orders from platforms like Myntra PPMP, Myntra SJIT, Nykaa, Amazon, Cred, and brand website
● Execute orders as per platform-specific cut-offs and SLAs
● Reconcile daily orders (processed, pending, cancelled) and resolve discrepancies
● Ensure smooth coordination between warehouse, operations, and CS teams