About the Role:
We are seeking a capable and experienced Senior Operations Executive to oversee and optimize last-mile delivery operations across our e-commerce network. The ideal candidate will be responsible for supervising delivery branches, managing field teams, coordinating with delivery associates, and ensuring smooth and timely delivery operations.
Key Responsibilities:
· Manage daily last-mile delivery operations.
· Supervise delivery associate and internal team.
· Monitor key parameters for on-time delivery.
· Coordinate and communicate with vehicle vendors.
· Analyze operational data, generate reports, and recommend performance improvements.
· Ensure route planning optimization to reduce cost and improve delivery efficiency.
Candidate Requirements:
· Graduate (any stream)
· Minimum 2-5 years of hands-on experience in last-mile delivery or logistics operations
· Strong team management and leadership skills
· Proficient in Advanced Excel.
· Strong skills in managing and leading operational teams effectively.
· Excellent communication, problem-solving, and organizational abilities
Experience Required:
Minimum 2-3 years’ experience in E-Commerce last-mile operations (companies like Xpress bees, Delhivery.com, Amazon, Shadow Fax, etc.) is preferable
Eligibility Criteria:
Industry: E-commerce / Logistics
Location: Across West Bengal & Tripura
Employment Type: Full-time
Qualification: Graduate (Any Stream)
Gender: Male / Female
Relocation: Must be open to relocation across West Bengal and Tripura
What We Offer:
· Salary offered+ PF+ESI+ Outstation Allowance + 11 Laks Insurance (Health insurance & Accidental Insurance)