Role: Team Leader
Purpose of Role: To run the end to end Hub Operations for their designated hub
Roles & Responsibilities:
Responsible for 100% Adherence in opening of hub at 6AM
Receiving the load from vehicle to the hub & in the portal with the other TLs
Sorting shipments according to Pincodes & Route wise in coordination with other TLs
Negotiating with riders during allocation of shipments
Bagging & Connecting the RTO, RTS Shipments & bags
Updation of Pincode to be done for the misroute & non-serviceable zone shipments
Tracking live performance of rider partner by viewing the statuses updated by the rider partner, solving on field queries & analyzing the dashboards
Real time calling on Not Contactable, CID and non OTP canceled cases
Closure of runsheet after completion of delivery & pickup rider wise
Adherence of Secondary QC Check before closing pickup runsheet
Mandatory adherence of Inventory Reconciliation on daily basis
Salary - 17000 + PF & ESIC