Warehouse Coordination

Key Responsibilities

Pricing & Quotations:

• Obtain competitive ocean freight rates from shipping lines and consolidators.

• Prepare and share timely and accurate quotations with sales teams and customers.

• Maintain a database of ocean freight tariffs, surcharges, and contracts.

• Negotiate with carriers and vendors to secure best possible rates and services.

Customer Coordination:

• Act as the point of contact for customers regarding shipment pricing, booking, and updates.

• Coordinate with operations, documentation, and sales teams to ensure service delivery.

• Handle customer queries, resolve service issues, and provide proactive updates.

• Support clients with rate validity, transit times, and service options.

Operations Support:

• Ensure smooth handover of confirmed bookings to the operations team.

• Monitor bookings until final execution, addressing any service gaps.

• Coordinate with carriers, co-loaders, and overseas agents for timely updates.

Reporting & Compliance:

• Maintain records of quotations, rate sheets, and customer correspondence.

• Support management in preparing pricing and volume analysis reports.

• Ensure adherence to company policies, service level agreements, and compliance standards.

• It is a Full Time Warehouse / Logistics job for candidates with 3 - 6 years of experience.