Sri Shyam Electronics
Designation: Service Care Representative
Job Role: As a Service Care Representative, you will handle customer service inquiries via phone, email, and WhatsApp, coordinate product servicing with authorized service centers, and process RMA (Return Merchandise Authorization) requests during the first half of the day (Monday–Friday). In the latter half, you will visit customers for cheque collection and assist with product packing and deliveries. The ideal candidate is organized, customer-focused, able to multitask efficiently, and comfortable with both office coordination and field responsibilities.
Location: 8,Madan Street,2nd floor, near E-mall,Chandni Chowk,Kolkata - 700072
Qualification: 12th graduate minimum
Working Hours: 10:30am - 8:30pm (Monday to Saturday)
Language Proficiency: Hindi, Bengali, English
Salary: 10-13K(Negotiable)
Interested candidates can contact me at 7439448253
CVs will be asked after verification on call