Transport Supervisor

JD - Transport Executive

Key Responsibilities

Daily Transport Operations Support

·         Support daily transport operations for the client's employees across both locations

·         Monitor vehicle schedules, route assignments, and driver deployments

·         Coordinate real-time transport adjustments and handle service disruptions

·         Track vehicle movements using GPS systems and transport management software

·         Manage employee transport requests, route changes, and special arrangements

·         Ensure optimal fleet utilization and route efficiency throughout the day

Multi-Location Flexibility

·         Maintain consistent service standards and operational procedures across both sites

·         Support coordination of transport services between locations

·         Adapt to varying employee transport patterns and demand at each site

·         Facilitate effective communication between transport teams at both locations

Employee Service & Support

·         Handle employee transport queries, complaints, and service requests

·         Process new transport registrations and route assignments

·         Coordinate special transport arrangements for late working employees

·         Manage transport-related communications and service updates

·         Support employee onboarding with transport orientation and information

·         Maintain employee transport databases and contact information

Fleet & Vehicle Coordination

·         Monitor vehicle availability, maintenance schedules, and service readiness

·         Support vehicle inspections and maintenance coordination

·         Handle emergency vehicle replacements and backup arrangements

·         Ensure vehicles meet safety and cleanliness standards

Vendor & Driver Management

·         Coordinate with transport vendors and service providers

·         Monitor driver performance, punctuality, and service quality

·         Handle driver-related issues, feedback, and performance improvements

·         Support vendor compliance with safety and regulatory requirements

·         Assist in driver training and orientation programs

Maintain driver contact databases and communication channels

·         Transport Booking & Scheduling

·         Manage transport booking systems and employee registrations

·         Process route changes, cancellations, and temporary transport requests

·         Coordinate transport schedules for special events and extended working hours

·         Handle ad-hoc transport requirements and emergency situations

·         Support transport planning for office events and corporate functions

·         Maintain accurate records of transport bookings and utilization

Reporting & Documentation

·         Generate daily transport reports and operational summaries

·         Track key performance metrics and service quality indicators

·         Maintain transport operation logs and incident records

·         Support monthly reporting and performance analysis

·         Document employee feedback and service improvement suggestions

·         Assist in budget tracking and cost management reporting

·         Safety & Compliance Support

·         Support compliance with transport safety regulations and protocols

·         Monitor adherence to traffic rules and safety standards

·         Handle incident reporting and documentation procedures

·         Support driver safety training and awareness programs

·         Maintain transport-related permits and compliance documentation

·         Assist in emergency response and evacuation transport coordination

Required Qualifications

Education & Experience

·         Bachelor's degree in any discipline (Transport Management, Operations, or Business preferred)

·         2-4 years of experience in transport operations, logistics, or fleet management

·         Experience in corporate transport services or employee shuttle operations preferred

·         Background in coordination roles with customer service exposure

·         Knowledge of traffic patterns and routes is advantageous

Core Competencies

·         Transport Operations Knowledge

·         Understanding of transport logistics and fleet management principles

·         Knowledge of route planning and optimization techniques

·         Familiarity with GPS tracking systems and transport management software

·         Understanding of vehicle maintenance and safety requirements

·         Basic knowledge of traffic regulations and compliance standards

Communication & Service Skills

·         Good verbal and written communication skills in English

·         Proficiency in local languages is preferred

·         Customer service orientation with employee interaction skills

·         Ability to handle complaints and resolve issues professionally

·         Coordination skills with drivers, vendors, and internal teams

Technical Skills

·         Proficiency in MS Office Suite (Excel, Word, Outlook)

·         Experience with transport management systems or GPS tracking software

·         Basic understanding of fleet management principles

·         Knowledge of mobile applications and communication tools

·         Data entry and record maintenance capabilities

Working Conditions & Requirements

Working Hours: 9 hours shift and must be willing to work in rotational shifts, including night shifts.

Physical Requirements: Field visits, vehicle inspections, and coordination activities

Availability: Flexibility for emergency situations and special event support

Travel: Movement between locations, vendor sites, and operational areas

Ideal Candidate Profile: An operationally focused professional with transport/logistics background, strong coordination skills, and the flexibility to support comprehensive transport operations across multiple locations while ensuring excellent service delivery to employees.

• It is a Full Time Warehouse / Logistics job for candidates with 6 months - 6+ years Experience.