Dispatch Coordination
– Coordinate daily dispatch schedules with warehouse operations and the customer's logistics team.
– Ensure customer-arranged vehicles are loaded and released within the agreed dispatch timelines.
– Monitor vehicle arrival, loading turnaround time (TAT), and gate-out activities.
– Prioritize urgent and time-sensitive shipments.
Customer & Transporter Coordination
– Act as the operational interface between the warehouse, customer logistics team, and customer-appointed
transporters.
– Coordinate vehicle placement as per the customer's dispatch plan.
– Escalate vehicle delays or operational issues to the customer promptly.
– Provide proactive shipment status updates until delivery.
Documentation
– Prepare and verify dispatch documentation, including invoices, e-way bills, packing lists, delivery challans, and LR
copies.
– Ensure all documentation is complete before vehicle departure.
– Maintain accurate dispatch records for audits and customer reporting.
Shipment Tracking & POD Management
– Track shipments until successful delivery.
– Follow up with customer-appointed transporters for Proof of Delivery (POD).
– Maintain POD records and ensure timely closure of dispatch documentatio