Core Responsibility
Ensure the right vehicle is placed at the right location, at the right time, at the best cost for smooth transportation operations.
Vehicle Planning & Placement
Arrange vehicles as per shipment requirements (size, type, capacity)
Coordinate with transporters for timely vehicle placement
Plan routes and dispatch schedules
Ensure availability during peak load periods
Allocate vehicles based on urgency and priority
Vendor & Driver Coordination
Communicate with transport vendors / fleet owners
Confirm vehicle details (number, driver name, documents)
Track driver readiness and reporting time
Resolve delays or last-minute cancellations
Maintain transporter relationships
Load & Dispatch Coordination
Coordinate with warehouse for loading schedules
Ensure vehicle reaches loading point on time
Share loading instructions with driver
Monitor loading completion and departure time
Confirm proper load securing
Tracking & Monitoring
Track vehicles in transit (GPS / phone updates)
Provide real-time updates to operations team
Handle breakdowns, route issues, or delays
Ensure on-time delivery performance
Documentation & Compliance
Verify vehicle documents (RC, insurance, permits, fitness)
Ensure driver documents are valid (license, ID)
Maintain trip sheets, PODs (Proof of Delivery)
Ensure compliance with company and legal requirements
Prepare dispatch reports
Cost Control & Negotiation
Negotiate freight rates with transporters
Optimize vehicle utilization
Reduce empty runs and waiting time
Control detention and demurrage costs
Issue Handling
Manage vehicle shortages or emergency requirements
Arrange backup vehicles if needed
Handle accident or breakdown situations
Coordinate for route diversions or regulatory issues
Reporting & Communication
Maintain daily vehicle placement reports
Update management on dispatch status
Track transporter performance
Maintain records of trips and billing details
Skills Required
Strong coordination & communication skills
Negotiation ability
Time management
Problem-solving mindset
Knowledge of transport regulations
Basic computer skills (Excel, transport software)