Key Responsibilities
Logistics Planning: Organizing, planning, and overseeing the daily transportation operations to ensure timely, cost-effective deliveries.
Coordination & Communication: Acting as the main point of contact for drivers, internal departments, and external vendors/clients.
Tracking & Documentation: Monitoring shipments, processing logistics paperwork (shipping records, invoices), and maintaining accurate transportation records.
Compliance & Safety: Ensuring all transport activities comply with local, regional, and international regulations and safety standards.
Issue Resolution: Troubleshooting delays, damage, and customer issues to maintain service standards.
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Required Skills and Qualifications
Experience: Previous experience in logistics, transportation, or supply chain management.
Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office, particularly Excel.
Communication: Strong verbal and written communication skills to handle drivers and client inquiries.
Problem-Solving: Ability to handle unexpected issues (e.g., traffic delays, vehicle breakdowns) in a high-pressure environment.
Education: Typically a high school diploma is required, with a bachelor's degree in logistics or business administration preferred by many employers.
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Common Tasks
Scheduling drivers and vehicles.
Preparing transportation reports and analyzing data.
Monitoring GPS tracking systems.
Assisting with inventory and load planning.