We are looking for a Business Manager to join our team at Balaji Transways Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Transport. The role offers ₹12,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Warehouse / Logistics job for candidates with 2 - 6+ years Experience.
More about this Transport Coordinator job
What qualifications and experience are required for this Transport Coordinator position?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Transport Coordinator job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Transport Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanjay Gandhi Transport Nagar, Delhi.
How many vacancies are there for this Transport Coordinator job?
Ans : There are 5 vacancies for this Transport Coordinator role.
Is this job open for all genders?
Ans : Yes, this Transport Coordinator job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Transport Coordinator position is Sanjay Gandhi Transport Nagar, Delhi.
What makes this Transport Coordinator job a good opportunity?
Ans : This Transport Coordinator job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 5 openings.