Stowing
Receive packages or items from the inbound team.
Scan each item using a handheld scanner.
Identify the correct bin, rack, or storage location.
Place items in the assigned location and update the system.
Ensure items are stored safely and accurately.
2. Picking
Receive picking tasks through the system.
Locate the required items in the assigned bins or racks.
Scan and verify the items.
Pick the correct quantity and move items to the packing or dispatch area.
Maintain picking accuracy and meet productivity targets.
3. Packing
Verify picked items against the order details.
Pack items using suitable packaging materials.
Scan items and generate or attach shipping labels.
Ensure packages are properly sealed and labelled.
Move packed orders to the dispatch or sorting area.
4. ICQA – Inventory Control and Quality Assurance
Check inventory accuracy between physical stock and system records.
Conduct cycle counts and stock audits.
Identify missing, damaged, misplaced, or excess items.
Investigate inventory discrepancies and report them.
Ensure inventory records are accurate and follow quality standards.