Service engineer

We are looking for a Service engineer to join our team at at Amaryllis Appliances India Private Limited. This role involves managing storage, distribution, inventory, and items in a warehouse. You will work as an important part of the supply chain department. The position offers ₹19500 - ₹23900 and opportunities for career growth.

Key Responsibilities:

• Receive, log, and track customer complaints related to products or services.

• Diagnose issues over phone/email where possible and provide initial troubleshooting guidance.

• Coordinate and assign service calls to field technicians based on priority and location.

• Monitor job progress and ensure timely completion of service requests.

• Communicate with customers regarding service status, expected timelines, and resolution updates.

• Follow up with customers post-service to ensure satisfaction.

• Maintain accurate service logs, reports, and performance metrics.

• Work closely with the technical and operations team for escalated cases.

• Manage spare parts requests and availability for technicians.

• Ensure adherence to warranty, AMC (Annual Maintenance Contract), and service agreements.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. Strong organizational skills, time-management, and basic computer proficiency for inventory tracking are important for this role.

• It is a Full Time Warehouse / Logistics job for candidates with 1 - 3 years of experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19500 - ₹23500 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., AMARYLLIS APPLIANCES INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 1 Service engineer at AMARYLLIS APPLIANCES INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Day Shift.