JOB SPECIFICATIONS AND DESCRIPTION OF QUALITY MANAGER
Salary : 30k -45k
Educational Requirements & Experience:
Education Required: Graduate (with science background preferred).
Experience: Two year work experience required in a similar service-oriented industry. Two
years related work experience preferred.
Knowledge, Skills & Abilities Required:
Knowledge of basic hospital activities including medical terminology, and basic computer
skills preferred. Having an excellent interpersonal and convincing skills.
Essential duties and responsibilities
Devise and establish a hospital’s quality procedures, standards, and specifications
Review patient requirements and make sure they are met.
Set standards for quality as well as health and safety
Make sure that services meet international and national standards
Define quality procedures in conjunction with operating staff
Set up and maintain controls and documentation procedures
Monitor performance by gathering relevant data and produce statistical reports
Review existing policies and make suggestions for changes and improvements and
how to implement them
Measure performance and identify any areas of weakness, recommending and
implementing improvements
Assess the effectiveness of changes made
Use relevant quality tools and make sure managers and other staff understand how
to improve the business.