Job Description – Quality Incharge
Position: Quality In charge
Department: Operations / Quality
Location: Shahdara / Sahibabad / Loni
Employment Type: Full-Time
Experience: 1–2 Years preferred
Industry Preferred: Dark Store / E-commerce / Grocery / Quick Commerce / Warehouse Operations
Role Overview
We are looking for a Quality In charge to ensure the quality, freshness and proper handling of inventory, especially Fruits & Vegetables (F&V) and other perishable items.
The role will focus on quality checks, expiry control, FIFO/FEFO compliance, hygiene, customer complaint reduction and inventory accuracy.
Key Responsibilities
Maintain the required quality standards of Fruits & Vegetables (F&V) received and stored at the dark store.
Monitor and maintain the quality of perishable items during receiving, storage and dispatch.
Conduct regular quality checks and identify damaged, spoiled or sub-standard products.
Ensure expired and near-expiry items are identified and removed on time.
Work towards reducing customer complaints related to quality, freshness, damage or expiry.
Ensure proper bin cleaning, store hygiene and cleanliness standards are maintained.
Ensure inventory is managed as per FIFO (First In First Out) and FEFO (First Expiry First Out) principles.
Conduct and support cycle counts to maintain inventory accuracy.
Identify quality deviations and coordinate with Store/Operations teams for corrective action.
Maintain quality check records, rejection data and related MIS.
Escalate recurring quality issues and support root-cause identification.
Ensure adherence to defined quality SOPs and operational standards.
Candidate Requirements
1–2 years of experience in Quality, Inventory, Grocery, F&V, Dark Store, Warehouse or Quick Commerce Operations.
Hands-on experience in handling perishable products/F&V will be strongly preferred.
Good understanding of FIFO and FEFO.
Experience in expiry control, quality checks and inventory audits.
Understanding of store hygiene and product-handling standards.
Ability to identify damaged, expired or poor-quality stock.
Basic knowledge of Excel/MIS reporting.
Good observation, coordination and problem-solving skills.
Comfortable working in rotational shifts and a fast-paced dark-store environment.
Key Performance Areas
F&V Quality | Perishable Quality | Customer Complaint Reduction | Expiry Control | FIFO/FEFO Compliance | Store & Bin Hygiene | Cycle Count Accuracy | Quality SOP Compliance