Quality Assurance Executive

Job Description:

Note : 2 Months contract based on performance it will be extendable

1. PROCESS AUDITSShould be conducting process audits in hubs and working jointly with operations on

closure of the Nonconformance raised in the audits. Should work on improvement of processes and hygiene

in the hub.

2. QUALITY AND CONTINUOUS IMPROVEMENT –

Driving QMS initiatives along with functional teams to formulize a robust processes and

systems with proper SOPs,

WI, Records, Reports, Forms etc. in a standardized manner. To make sure seller

escalations, hub escalations are

reviewed properly through structured problem-solving approach. Identifying the root

cause, corrective action,

preventive action etc. along with regional operation teams under proper CAPA framework

leading to customer

satisfaction

Working in cordially with Manager and Operations in formation of Corrective and Preventive

Actions for Repeated

NC’s, Also build up case study where in required for Process loopholes Involving teams for

implementation of

Action plans in coordination with Operations

3. SELLER EXPERIENCE–

Would be conducting seller audits for the suspected sellers and get them actioned

identifying the gaps which they

are misusing. Listening the pain of sellers and work on fixing the problem faced by them to

ensure seller

experience is not getting impacted. WM (Delivery executives) should be checked if they are

following processes

and not creating seller pain.

4. REPORTS AND FOLLOW UP -

Ensure daily audits are done and data capturing and report published on time

• It is a Full Time Warehouse / Logistics job for candidates with 0 - 1 years of experience.