Role Summary
Responsible for accurately and quickly picking, packing, and dispatching customer orders in a fast-paced quick-commerce environment, while maintaining inventory accuracy and store hygiene standards.
Key Responsibilities
Pick items for customer orders using the handheld device/app, following the assigned pick path
Scan and verify products against the order for correct item, quantity, and variant
Check expiry dates, MRP, and product condition during picking; flag damaged or near-expiry items
Pack orders securely and neatly, using the right bags and packaging for chilled, frozen, fragile, and regular items
Place packed orders at the designated dispatch/handover area for delivery partners
Receive and put away inbound stock (GRN support) in the correct bins and racks as directed
Assist with cycle counts, stock audits, and reporting of stock discrepancies
Maintain cleanliness, FIFO/FEFO practices, and organized shelves
Follow cold chain, food safety, and hygiene protocols
Meet daily productivity, accuracy, and order TAT targets
Follow all safety rules and use required PPE
Report issues or shortages promptly to the supervisor
Eligibility & Requirements
Education: 10th pass or above
Experience: Freshers welcome; prior warehouse, retail, or e-commerce experience is a plus
Age: 18 to 40 years
Able to stand, walk, and lift up to 10 to 15 kg for extended periods
Basic ability to read and use a smartphone/handheld scanner
Basic reading skills in English, Hindi, or the local language
Willingness to work rotational shifts, including weekends and peak days
Key Skills
Speed with accuracy
Attention to detail
Teamwork and willingness to follow instructions
Basic numeracy
Punctuality and discipline
Documents Required
Aadhaar card
PAN card
Bank account details
Passport-size photographs
Education certificate (if applicable)
Previous employment documents (if applicable)