Greet and assist customers in a friendly, professional manner.
Understand customer needs and recommend appropriate products/services.
Achieve individual and store sales targets.
Maintain product knowledge and stay updated on promotions/offers.
Handle customer inquiries, complaints, and returns effectively.
Process sales transactions using POS systems (cash, credit, digital payments).
Ensure merchandise is well-stocked, organized, and visually appealing.
Follow company policies on pricing, discounts, and customer service.
Build long-term customer relationships to encourage repeat business.
Support in-store promotions, events, and marketing activities.
Strong communication and interpersonal skills.
Persuasion and negotiation abilities.
Basic math and computer skills (for billing/POS).
Ability to handle customer objections and provide solutions.
Teamwork and collaboration.
Time management and multitasking.
Customer-first mindset.
Minimum: High school
Prior retail or sales experience is an advantage.
Training is often provided on products and sales techniques.
Retail stores, showrooms, malls, or field sales.
Shift-based work, including weekends and holidays (depending on company).
Requires standing for long periods and engaging directly with customers.
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