Order Processing Executive

We are looking for a Order Processing Executive to join our team at at Just-in-time Trading Private Limited. This role involves managing storage, packing, inventory, and distribution of goods in the warehouse. You will play an important part in the supply chain team. The position offers ₹18,000 - ₹22,000 and opportunities to grow in your career.

Key Responsibilities

·       Process customer orders received through online platforms, marketplaces, ERP, or sales teams

. Picking and packing of delivery packages 

·       Verify order details including pricing, quantities, delivery address, and payment status

·       Coordinate with warehouse, logistics, and inventory teams for timely order fulfilment

·       Monitor order status and ensure on-time dispatch and delivery

·       Handle order modifications, cancellations, and returns as per company policy

·       Generate order-related documents such as invoices, packing lists, and shipping labels

·       Resolve order discrepancies, shortages, or delivery issues in coordination with internal teams

·       Update order status and maintain accurate records in ERP / OMS systems

·       Ensure compliance with company SOPs, SLAs, and process guidelines

·       Support reconciliation of orders with billing and logistics reports

·       Prepare daily / weekly order processing reports

Key Skills & Competencies

·       Strong attention to detail and accuracy

·       Good coordination and communication skills

·       Basic understanding of order-to-cash process

·       Ability to work in a fast-paced, deadline-driven environment

·       Proficiency in MS Excel and ERP / Order Management Systems

·       Problem-solving and follow-up skills

Educational Qualifications

·       Graduate in any discipline

·       Additional certification in supply chain / operations is an advantage

Experience

·       1–3 years of experience in order processing, operations, or supply chain roles

·       Experience in retail, e-commerce, or distribution industry preferred

Key Performance Indicators (KPIs)

·       Order accuracy rate

·       Order processing TAT

·       On-time dispatch percentage

·       Order discrepancy / error rate

·       Customer complaint resolution time

• It is a Full Time Warehouse / Logistics job for candidates with 1 - 3 years of experience.