Operations Team Member - Quality Control

Operations Team Member-Support Services-Quality Control-Operations 360 Operations 360 JOB DESCRIPTION Coordinate with various Process teams Coordinate with various Product teams Coordinate with RPC’s Conduct Trainings for RPC’s Conduct meetings and coordinate with different business units Ensure Processes which are released to RPC’s and confirmation is obtained for implementation Perform GL Reconciliation Coordinate with IAD audit and coordinate with RPC’s for closure of audit observations Should have knowledge of KYC documents and regulations Identification and Implementation of the Quality Checks to be done on the new processes released of Retail Liability Operations Performing quality control checks as per the defined parameter Performing regulatory activities, tracking and reporting the same within defined timelines Identifying controls for system validations Liaising with Departments like Compliance/Product/ Process/ Legal/ Marketing as and when required Implementing controls prior and post Audit findings Periodic vendor visit Conduct regular trainings Skills Required Good communication skills Interacting with various stake holders Should have good knowledge on Excel, Word, PPT Knowledge of building queries for extracting data from reporting systems ( DWH , SQL etc..) Eye for details Knowledge of KYC guidelines