Associate - Operations (Physical File Management Process) - MFB - Gurgaon - Sector 14 - J-Grades Own day to day Microfinance Physical File Management process Ensure files are tracked from inward to storage Files are quality checked as per checklist Documents are scanned and images stored in system Manage outsourced partner Ensure agreed processing TAT is achieved Reporting - Publish daily reports and trackers Daily review Operational scorecards to determine RCA and resolve Collaborate with Business to ensure agreed FTR (First Time Right) target is achieved Ensure Nil critical and repeated audit observations as well as nil open customer complaints beyond defined timelines Team & Stakeholder Management First point of contact for Business and Outsourced vendor Interview, hire, train, coach, evaluate and redirect team members for optimal performance Project Management Identify and run all projects related to Microfinance Operations. Lead systems change requirement. Raise BRD, UAT and roll out with close co-ordination with IT Qualification and Educational Requirements Minimum graduate. MBA preferred PREFERRED SKILLS Asset Operations Experience 4 to 6 years, Team handling experience, Senior stakeholder management skills. Operations experience in Microfinance will be preferred.
Other Details
It is a Full Time Warehouse / Logistics job for candidates with 4 - 6 years of experience.
More about this Operations Associate - Physical File Management job
What are the eligibility criteria for this Operations Associate - Physical File Management job?
Ans : Candidates should have All Education levels with 4-6 years of experience for this Operations Associate - Physical File Management job offered by Tata Capital Finance Limited in IMT Manesar, Gurgaon.
What salary is offered for this Operations Associate - Physical File Management job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Operations Associate - Physical File Management job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IMT Manesar, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Operations Associate - Physical File Management job is open for both male and female candidates.
Where is this job located?
Ans : This Operations Associate - Physical File Management job is located in IMT Manesar, Gurgaon.
Why should you apply for this Operations Associate - Physical File Management job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.