Logistics Supervisor

Logistics Supervisor / Logistics Executive – Roles & Responsibilities

1. Daily Logistics Operations

• Supervise and coordinate day-to-day inbound and outbound logistics activities.

• Plan and execute dispatches as per customer requirements, order priorities and defined schedules.

• Ensure timely movement of materials from warehouse/CNF locations to customers and distribution points.

• Monitor pending dispatches, delivery schedules and operational exceptions.

• Ensure smooth coordination between warehouse, logistics, sales and customer service teams.

2. Transportation & Vehicle Management

• Coordinate with transporters for timely vehicle placement and dispatch execution.

• Plan vehicles based on shipment volume, route, destination and load requirements.

• Monitor vehicle reporting, loading, departure and delivery status.

• Track vehicle utilisation and load optimisation to improve transportation efficiency.

• Resolve transporter-related issues such as vehicle delays, driver issues, route deviations and delivery delays.

• Maintain transporter performance records and escalate recurring service issues.

3. Dispatch & Delivery Management

• Ensure dispatches are executed as per approved schedules and customer requirements.

• Coordinate with warehouse teams for material readiness, picking, loading and dispatch.

• Monitor shipment movement until successful delivery.

• Track delayed, pending and exception shipments and take corrective action.

• Ensure achievement of defined OTIF (On-Time In-Full) and delivery performance targets.

Current logistics roles commonly include dispatch planning, vehicle placement, transporter coordination and OTIF monitoring.

4. Logistics Documentation

• Verify and maintain invoices, delivery challans, E-way Bills, LR/GR, POD and other transport documents.

• Ensure all required documents are available before vehicle dispatch.

• Follow up with transporters for pending PODs and delivery documents.

• Maintain accurate shipment-wise documentation and records.

• Ensure documentation compliance as per company SOP and statutory requirements.

5. Warehouse & Inventory Coordination

• Coordinate with warehouse/CNF teams for inward, outward, stock movement and dispatch activities.

• Monitor physical and system stock movement and report discrepancies.

• Ensure materials are available and ready for dispatch as per customer requirements.

• Coordinate stock transfers and inter-location movements.

• Support stock reconciliation, physical verification and inventory audits.

SAP-based logistics roles commonly include GRN, stock transfers, material movements, inventory reconciliation and system-to-physical stock accuracy.

6. SAP / ERP / TMS Operations

• Update and maintain logistics transactions in SAP/ERP/TMS systems.

• Monitor delivery, dispatch, stock movement and transportation-related transactions.

• Ensure accuracy of system data against physical/logistics documents.

• Track pending transactions and coordinate with concerned teams for timely closure.

• Support system/process changes and ensure adherence to defined workflows.

7. Transporter & 3PL Management

• Coordinate with transporters, 3PL partners, drivers and logistics service providers.

• Monitor transporter performance against agreed SLAs and service standards.

• Follow up on vehicle placement, delivery performance, POD submission and service issues.

• Identify recurring transporter issues and implement corrective actions.

• Support transporter performance reviews and cost/service improvement initiatives.

8. Freight & Cost Control

• Monitor transportation and freight costs.

• Analyse route-wise and transporter-wise freight performance.

• Support route optimisation and load consolidation to reduce logistics costs.

• Identify opportunities for cost savings without affecting service levels.

• Validate transporter bills and supporting documents before submission for payment.

Cost optimisation, route planning, load utilisation and transporter performance are also highlighted in current logistics roles.

9. MIS & Reporting

• Prepare daily, weekly and monthly logistics MIS reports.

• Monitor dispatch status, pending orders, vehicle placement, delivery status and POD pendency.

• Prepare OTIF, transporter performance, freight and shipment-related reports.

• Analyse operational data and highlight deviations to management.

• Maintain accurate logistics trackers and ensure timely reporting.

10. Team Supervision

• Allocate daily activities to logistics/dispatch team members based on operational requirements.

• Supervise team performance and ensure completion of assigned activities within timelines.

• Guide team members on documentation, dispatch processes and SOP compliance.

• Support training and development of logistics personnel.

• Maintain discipline, coordination and accountability within the team.

11. Customer & Internal Coordination

• Coordinate with Sales, Warehouse, Finance, Billing, Supply Chain and Customer Service teams.

• Provide shipment and delivery status updates to internal stakeholders.

• Handle customer delivery-related queries and coordinate resolution.

• Support urgent and priority dispatch requirements.

• Escalate critical delays, shortages, damages and service failures to management.

12. Compliance, Safety & Process Adherence

• Ensure compliance with company logistics SOPs and statutory requirements.

• Ensure proper documentation for all material movements.

• Monitor safe loading, unloading and transportation practices.

• Ensure compliance with GST, E-way Bill and other applicable transportation requirements.

• Support internal/customer audits and maintain required records.

13. Problem Solving & Continuous Improvement

• Identify operational bottlenecks affecting dispatch and delivery performance.

• Analyse root causes of delays, damages, shortages and transportation failures.

• Implement corrective and preventive actions.

• Improve logistics processes, turnaround time and service quality.

• Recommend process improvements for better productivity and cost efficiency.

Overall Accountability

Responsible for supervising end-to-end logistics operations including dispatch planning, transportation coordination, vehicle placement, transporter/3PL management, warehouse coordination, documentation, SAP/ERP transactions, delivery tracking, OTIF performance, MIS reporting, freight cost control and timely resolution of operational issues.

• It is a Full Time Warehouse / Logistics job for candidates with 6 months - 2 years of experience.